The House Rules Playbook
Airbnb rebuilt house rules, and the new policy applies to every reservation booked on or after November 20, 2026. This is the step-by-step process for getting every listing compliant before then. It's normally for Inner Circle and Mastermind members only. Right now we're giving it to the whole industry.
- Which of your rules Airbnb will enforce, and which it won't
- A checkout list that passes the new "reasonable" test
- What to remove now: fines, hidden fees, contracts and data requests
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We build these for our members. This one comes with a deadline.
Every month we turn what's working in our own portfolio into a Super SOP for our Inner Circle and Mastermind. It's a step-by-step playbook your team can run without you.
On October 20, 2026 Airbnb rebuilt house rules. Guests are now required to follow 7 standard rules and only encouraged to follow everything else. Requests that don't pass Airbnb's new test can be flagged to guests and cost you search visibility. Every host needs to run this audit before November 20, 2026.
Rules on the listing. Requests kept light. Nothing added later.
Everything you need to audit every listing.
Rules vs requests
Which expectations Airbnb now enforces, which it only encourages, and why that difference matters.
The 7 standard rules
How to set each one, including the new maximum overnight guests and lock up at checkout rules.
Checkout, rebuilt
Airbnb's own allowed and not-allowed examples, plus a compliant checkout list you can copy.
Fines, fees & contracts
What to delete, what to price in, and the four situations where a contract is still allowed.
Guest data & apps
ID checks, keyless entry, Wi-Fi portals and off-platform review requests under the new rules.
Signs, manuals & messages
How to clean up the places rules hide after booking, from the fridge sign to your scheduled messages.
Six scenario playbooks
A rule broken, a request ignored, a flagged listing, HOA requirements, direct booking and local exceptions.
Copy-ready templates
Request wording and guest messages you can adapt and paste into your listing and PMS.
Quick reference & timeline
A can and can't table and a week-by-week plan to finish before November 20, 2026.
This is one Super SOP. Our members get the whole library.
Inner Circle and Mastermind members get a growing library of Super SOPs built from our own portfolio, plus the coaching, community and accountability to put them to work.
Inner Circle
For hosts building and scaling their first Super Properties
- Two coaching calls a month: one teaching, one Q&A
- Two in-person meetings a year in Nashville
- Host Pods for peer accountability
- 12-module curriculum plus the Rookie Tool Kit
- The full Super SOP library
STR Mastermind
For established operators scaling without being tied to daily ops
- Monthly virtual mastermind meetings
- Three in-person meetings a year
- Accountability partners and monthly benchmarking
- Help with financing, taxes, pricing and scaling systems
- The full Super SOP library
Finish the audit before November 20, 2026.
Grab the playbook now, work through it one listing at a time, and know exactly which of your rules Airbnb will back before the policy takes effect.
Get the free playbook